Privacy Policy

Last Updated: January 15, 2026

This Privacy Policy describes how A1R water (“A1R water,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information when you visit or use our website at www.a1rwater.com (the “Site”), purchase our products, interact with our emails/texts/ads, contact customer support, or otherwise engage with us (collectively, the “Services”).

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with a particular individual or household.

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1) Who We Are

The Services are operated by Air Water Ventures Holdings Ltd. (“Legal Entity”)

Contact: info@a1rwater.com

2) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. We will post the updated policy on the Site and revise the “Last Updated” date above. If required by law, we will provide additional notice or obtain consent.

3) Personal Information We Collect

We collect personal information from several sources: (a) directly from you, (b) automatically when you use the Services, and (c) from third parties.

A. Information You Provide Directly

Depending on how you interact with us, we may collect:

Contact details: name, email address, phone number, shipping/billing address
Order and transaction details: items purchased, order history, returns/exchanges, shipping status, customer notes
Account details: username, password, preferences, saved addresses
Customer support content: messages, photos or other content you send to support, call recordings where permitted by law
Marketing/preferences: communication preferences, survey responses, contest/raffle entries (if offered)
User-generated content: product reviews, testimonials, comments (where enabled)

Payment information: We (or our payment processors) may collect payment card details and billing-related information to process payments. Payment data is typically handled by third-party processors and is subject to their privacy practices.

B. Information Collected Automatically (Usage Data)

When you visit or use the Services, we may automatically collect:

Device and network data: IP address, device identifiers, browser type, operating system, language, time zone
Activity data: pages viewed, links clicked, time spent, referring/exit pages, cart activity
Approximate location data: inferred from IP address
Cookies and similar technologies: cookies, pixels, SDKs, web beacons, and similar tools (see Section 7)

C. Information We Receive from Third Parties

We may receive personal information from:

Ecommerce platform providers (e.g., Shopify or similar)

Payment processors

Shipping and fulfillment partners

Advertising, analytics, and marketing partners (e.g., ad networks, email/SMS tools)

Social media platforms (if you interact with us or our ads there, or use social login where enabled)

Fraud prevention and security providers

We treat information received from third parties in accordance with this Privacy Policy, subject to any additional restrictions imposed by the source.

4) How We Use Personal Information

We use personal information to operate, provide, and improve the Services, including:

A. To Provide the Services and Fulfill Orders

Process orders, payments, shipping, delivery, returns, and exchanges
Send transactional messages (order confirmations, shipping updates, receipts)
Create and manage customer accounts
Provide customer support and respond to inquiries

B. To Communicate With You

Send service-related communications (e.g., account or order updates)
Send marketing messages (email/SMS) if you opt in or where permitted by law
Respond to questions, feedback, or requests

C. For Marketing, Advertising, and Personalization

Show you content, offers, and ads that may be relevant to you
Measure ad performance and improve marketing effectiveness
Build audience segments for advertising (where permitted)

D. For Analytics and Improvement

Understand how the Site is used and improve performance, design, and content
Debug issues, maintain Site stability, and improve user experience

E. For Security, Fraud Prevention, and Legal Compliance

Detect and prevent fraud, abuse, and unauthorized access
Protect our customers, our business, and the Services
Comply with legal obligations, enforce our terms, resolve disputes

Legal Bases (Where Required)

Where applicable law requires a legal basis (e.g., certain jurisdictions), we process personal information based on: contract necessity, consent, legitimate interests, and/or legal obligations, depending on the context.

5) How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

A. Service Providers and Vendors

We share information with vendors that help us run the Services, such as:
Ecommerce hosting/platform providers
Payment processors
Fulfillment, shipping, and logistics providers
Customer support tools
Analytics providers
Security and fraud prevention services
Marketing, email, and SMS platforms

These providers are authorized to use personal information only as needed to provide services to us.

B. Advertising and Marketing Partners

We may share certain identifiers and usage data with advertising partners to show and measure ads on our behalf. In some jurisdictions, this may be considered “sharing” for cross-context behavioral advertising (see Section 9).

C. Affiliates and Corporate Transactions

We may share information with our affiliates and related entities, and in connection with a business transaction (e.g., merger, acquisition, financing, reorganization, bankruptcy) where permitted by law.

D. Legal and Safety Disclosures

We may disclose information to comply with law, respond to lawful requests, enforce our agreements, or protect the rights, safety, and security of A1R WATER, our customers, or others.

E. With Your Direction or Consent

We may disclose information when you direct us to do so (e.g., referral features, social integrations) or when you consent.

6) Sensitive Personal Information

We do not intentionally collect or use “sensitive personal information” (as defined by certain laws) to infer characteristics about you. If we ever offer features that involve sensitive information, we will provide appropriate disclosures and obtain consent where required.

7) Cookies, Tracking, and Interest-Based Advertising

We and our partners may use cookies and similar technologies (collectively, “Tracking Technologies”) to:

Operate the Site (e.g., cart functionality, account login)
Remember preferences
Run analytics
Measure and improve advertising effectiveness
Deliver interest-based advertising (where permitted)

Your Cookie Choices

You can control cookies through:

Your browser settings (block/delete cookies)
Industry opt-out tools (availability varies by region)
Blocking cookies may impact Site functionality

Global Privacy Control (GPC)

If your browser sends a Global Privacy Control signal, and where legally recognized, we will treat it as a request to opt out of “sale”/“sharing” of personal information (as defined by applicable law) for that browser/device. For more information: info@a1rwater.com

Do Not Track

Some browsers offer “Do Not Track” signals. Because there is no universally accepted standard, we do not respond to all such signals (except where required, such as GPC in certain jurisdictions).

8) Email and SMS Communications

Promotional Emails

You can opt out of marketing emails by using the unsubscribe link in our emails. You may still receive non-marketing messages (e.g., order updates).

Promotional Text Messages (SMS)

If you opt in to SMS, you can opt out at any time by replying STOP or following instructions in the message. Message and data rates may apply. SMS consent is not required to purchase.

9) “Sale,” “Sharing,” and Targeted Advertising (Certain U.S. States)

Some privacy laws define “sale” and “sharing” broadly to include making data available to advertising partners for targeted advertising.

We may “share” certain personal information (such as online identifiers and usage data) with advertising partners to deliver and measure interest-based advertising.

Opt-Out: You can opt out of targeted advertising and “sale/sharing” by:

Using our opt-out link found in our marketing emails
Enabling recognized opt-out signals such as GPC (where applicable)
Contacting us: info@a1rwater.com

10) Data Retention

We retain personal information as long as reasonably necessary to:

Provide the Services
Maintain your account (if applicable)
Comply with legal obligations
Resolve disputes
Enforce agreements
Retention periods vary based on the type of data and why we collected it.

11) Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

12) Third-Party Links and Features

The Site may contain links to third-party websites or services (including social media). We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information.

13) Children’s Privacy

The Services are not directed to children under 13 (or such higher age threshold as required by local law), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us at info@a1rwater.com and we will take steps to delete it as required by law.

14) International Visitors and Cross-Border Transfers

We may store and process personal information in countries other than where you reside. Data protection laws may differ by jurisdiction. Where required, we use lawful transfer mechanisms and safeguards.

15) Your Privacy Rights (Depending on Where You Live)

Depending on your jurisdiction, you may have rights such as:

Right to access/know what personal information we collect, use, and disclose
Right to delete personal information (with legal exceptions)
Right to correct inaccurate personal information
Right to portability (receive a copy in a usable format)
Right to opt out of targeted advertising and certain data sharing
Right to limit certain uses (where applicable)
Right to non-discrimination for exercising rights

How to Exercise Your Rights

Submit a request by:

Email: info@a1rwater.com

We may verify your identity before fulfilling a request. You may use an authorized agent where permitted by law; we will require proof of authorization.

Appeals

If we deny your request, you may appeal by contacting: info@a1rwater.com.

16) U.S. State Privacy Disclosures (CA/CO/CT/UT/VA and similar laws)

If you are a resident of certain U.S. states, you may have additional rights (including rights related to “sale/sharing” and targeted advertising).

Categories of Personal Information (Last 12 Months)

We may collect:

Identifiers: name, email, phone, address, IP address
Customer records: billing/shipping details, order history
Commercial information: products purchased, returns/exchanges
Internet/network activity: usage data, cookie identifiers
Geolocation: approximate location inferred from IP
Inferences: preferences based on browsing/purchase activity (e.g., product interests)

Purposes

We use this information for: order fulfillment, customer service, marketing, analytics, site operations, security/fraud prevention, and legal compliance.

Categories of Recipients

We disclose personal information to: platform providers, payment processors, shipping/fulfillment partners, customer support vendors, analytics providers, and advertising partners (as described above).

California “Shine the Light”

If applicable, California residents may request information about certain disclosures of personal information to third parties for their direct marketing purposes by contacting info@a1rwater.com.

17) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

info@a1rwater.com

18) Accessibility

If you need to access this Privacy Policy in an alternative format, please contact us at info@a1rwater.com